The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Privacy Policy for Chaos Crate
Last updated: 6/2/2025
At Chaos Crate, your privacy is very important! This policy explains how I collect, use, and protect your personal information when you shop with me through Etsy.com or any related services.
Information I Collect
To fulfill your order, I collect certain details that you provide, such as:
Your name
Email address
Shipping address
Payment information (processed securely via Etsy)
Order details
I may also receive information through Etsy, as necessary to process your order (for example, if you contact me about a custom product).
Why I Need Your Info & How I Use It
I use your info to:
- Process and ship your order
- Communicate with you about your purchase
- Handle refunds, returns, or customer service inquiries
- Meet legal, tax, or Etsy-related obligations
- I never spam, sell, or trade your personal info — ever.
Data Sharing
I only share your personal information with trusted third parties when necessary, including:
- Etsy to process your order
- Shipping services (like USPS) to deliver your package
- Legal or tax authorities, if required by law
I will never sell or use your data for marketing outside of Etsy unless you give me direct permission.
How Long I Keep Your Data
I keep your info only as long as needed to:
- Complete your order
- Comply with my legal and tax obligations
- After that, I securely delete or archive the data.
Your Rights
If you live in the EU, UK, or California, you may have specific rights under local data laws, like:
- Accessing your info
- Changing or deleting your info
- Objecting to how I use it
To do any of that, just send me a message here on Etsy!
Contact Me
If you have questions or concerns about your privacy, feel free to message me directly via Etsy Messages. I'm happy to help!